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Privacy Notice

This privacy notice (“Notice”) sets out how Delta Partnership Consultancy Ltd, registered in England and Wales, No. 07550622, uses and protects any information that you provide when you engage with us in relation to our services.


We’re committed to ensuring that your privacy is protected and we comply with the General Data Protection Regulations and laws applicable to the UK. Delta Partnership Consultancy Ltd may change this Notice from time to time by updating this page. 

For personal data to be processed lawfully, we’ll process it on one of the legal grounds set out below:
•    you have given their consent to the processing;
•    the processing is necessary for the performance of a contract with you
•    the processing is necessary for legitimate interest reasons for the data controller or a third party

What information do we collect from you?

Delta Partnership Consultancy Ltd uses your personal data to manage and administer your account/programme and to keep in contact with you for these purposes.

We may collect the following information:
•    name and job title
•    contact information including email address
•    basic employment details
•    demographic information such as your region
•    Depending on the service we provide to you as an individual or your company, we may also request more detailed information about your employment. For example, the department, function or team you work in, the grade or level of your employment, the length of employment and professional experience and goals.

We may collect personal data in the following ways:
•    Data disclosed by you directly
•    Data disclosed by an authorised third party (e.g. your employer) on your behalf

Where your data is provided to Delta Partnership Consultancy Ltd by an authorised third party such as your employer (e.g. programme delegate lists), it is the third party’s responsibility to ensure they have the correct lawful basis in place to share this data with Delta Partnership Consultancy Ltd.

Why do we collect this information?

We’ll always tell you how we intend to use any personal data we collect from you. The main purpose of collecting your personal data is to provide the service you’ve requested, or we’re contracted to provide e.g. executive coaching, leadership development or organisational change work.  In addition, we may use your data for the following:
•    Internal record keeping
•    To contact you in response to a specific enquiry
•    To inform you about new services, programmes or other information that we think you may find interesting

 

We may contact you by email, phone or mail. Where we rely on your consent, such as any consent we seek for email marketing, you can withdraw this consent at any time.

Who might we share your information with?

We work with a number of Delta Partnership Network Consultants in the development and delivery of some of our services, and your data may be shared directly with any Network Consultant who is directly associated with your account/programme. In particular, any services (such as coaching programmes) where sensitive information may emerge during the course of the coaching, is bound and held in strict confidence.  We’ll never supply your data to third parties for marketing purposes.


How long do we keep hold of your information?

We’ll hold your data for a maximum of 7 years to meet legal and compliance requirements. We’ll only keep certain information about employees, clients, suppliers and other individuals or organisations we do business with, in order to fulfil business functions.  Where data is held by our Network Consultants, in support of the services we provide to you, they’re required to conform to our notice.

How can I access the information you hold about me?

The personal data we collect from you or generate from our interactions with you belongs to you. You have the right to know how and why your data is being processed or shared with our Network Consultants.

You have the right to ask for a copy of your personal data, to correct, delete or restrict processing of your personal data. You have the right to object to the processing of your personal data in some circumstances, where we don’t have to process the data to meet a contractual or legal requirement.  

To contact us about your personal data, please contact our dedicated Data Controller, Laura Taylor, at laurat@delta-partnership.com or at the address below. 

Security

We’re committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we hold.

We keep your data secure by following internal policies of best practice and training (all staff are trained in GDPR) and by ensuring that all Network Consultants comply fully with our Privacy Notice.


Data Breach
When you give us personal information, we take steps to ensure that it’s treated securely.


In the unlikely event of a criminal breach of our security, we will inform the relevant regulatory body within 72 hours and, if your personal data is involved in any breach, we will also inform you.


Controlling your personal information

You may choose to restrict the collection or use of your personal information by contacting us by email, by writing to us, calling us, or by using the Unsubscribe option contained in our marketing e-mails.

We will not sell, distribute or lease your personal information to third parties unless we’re required by law to do so.

You may request details of personal information that we hold about you under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018). If you would like a copy of the information held on you please write to our dedicated Data Controller, Laura Taylor, at laurat@delta-partnership.com or at the address below:

Delta Partnership Consultancy Ltd
1 Park Road
Hampton Wick
Surrey, KT1 4AS
UK

This Privacy Notice was revised in March 2020.
 

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